ADBM 2075 Conflict Resolution and Negotiation Skills

Negotiation is a key component in all professional, personal and social communication. Course presents specific tools for improving people skills in preparing for and conducting negotiations. It examines the characteristics of different negotiating situations, leadership and decision making functions, interpersonal communication, the intercultural community, management strategies, and factors affecting which negotiation style most enhances communication.

Course overview

Department
Advancing Studies
School
ADV
Credits
4
Level
Undergraduate
Offered
Every Fall

Course evaluations

Response-weighted averages from Boston College’s official course evaluations (Avalanche/Blue).

Course rating
4.92 / 5 · Excellent
24 responses
Instructor rating
4.96 / 5 · Excellent
24 responses
Terms evaluated
2
Most recent: Spring 2026

Scales: overall ratings run from 1 (poor) to 5 (excellent); agreement questions from 1 (strongly disagree) to 5 (strongly agree); weekly effort from 1 (up to 1 hour) to 5 (10 or more hours).

Evaluations by term and instructor
TermInstructorCourse overallInstructor overallWell organizedClear learning objectivesIntellectually challengingHelpful assignmentsApplicable beyond courseAttendance necessaryWeekly effortResponses
Spring 2026Lisa Eiduson4.94.94.95.04.74.84.94.44–6 hrs/week18 of 24
Fall 2025Lisa Eiduson5.05.05.05.04.75.05.05.0—6 of 14

Data freshness

Course and evaluation data last updated 2026-10-09. Source details and limitations are documented in Data Sources and Methodology.

Instructors

Sections

  • Section 01
    Spring 2027 · Lisa Eiduson · Tu 06:15PM-07:45PM · Offered
  • Section 01
    Fall 2026 · Lisa Eiduson · Limited seats become available on 8/26 at 9 AM;Stokes Hall 115N Tu 06:15PM-07:45PM · Offered