ADHA 7040 High Reliability Healthcare: Quality Improvement Methods and Tools
The course explores applications of quality improvement measures to the healthcare environment. Topics covered include an understanding of high reliability organizations, utilization review, risk management in healthcare, quality management, the use of outcomes research in improving patient care efficacy and safety, and performance management through training. This course is consistent with Lean Six Sigma (Green Belt) competencies and can partly contribute to preparation for the certification exam.
Course overview
- Department
- Advancing Studies
- School
- ADV
- Credits
- 3
- Level
- Graduate
- Offered
- Periodically
Course evaluations
- Course rating
- 4.53 / 5 · Excellent
- Instructor rating
- 4.72 / 5 · Excellent
- Terms evaluated
- 10
| Term | Instructor | Course overall | Instructor overall | Well organized | Clear learning objectives | Intellectually challenging | Helpful assignments | Applicable beyond course | Attendance necessary | Weekly effort | Responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Spring 2026 (midterm) | Patricia Reid Ponte | 3.8 | 4.8 | 4.0 | 4.8 | 4.8 | 4.8 | 5.0 | 3.3 | 7–9 hrs/week | 4 of 8 |
| Fall 2025 (midterm) | Patricia Reid Ponte | 4.3 | 4.7 | 5.0 | 5.0 | 4.3 | 5.0 | 5.0 | 4.0 | 4–6 hrs/week | 3 of 7 |
| Spring 2025 (midterm) | Patricia Reid Ponte | 5.0 | 5.0 | 5.0 | 5.0 | 4.9 | 5.0 | 5.0 | 4.6 | 10+ hrs/week | 8 of 14 |
| Fall 2024 | Patricia Reid Ponte | 4.8 | 4.8 | 4.9 | 4.8 | 4.8 | 4.8 | 4.8 | 3.5 | 7–9 hrs/week | 16 of 21 |
| Spring 2024 (midterm) | Patricia Reid Ponte | 4.9 | 5.0 | 4.9 | 5.0 | 4.6 | 4.8 | 4.8 | 3.7 | 10+ hrs/week | 8 of 9 |
| Fall 2023 (midterm) | Patricia Reid Ponte | 4.6 | 4.6 | 4.6 | 4.7 | 4.3 | 4.6 | 4.8 | 3.8 | 7–9 hrs/week | 10 of 14 |
| Spring 2023 | Patricia Reid Ponte | — | — | — | — | — | — | — | — | — | 14 of 21 |
| Fall 2022 (midterm) | Patricia Reid Ponte | 4.4 | 4.7 | 4.8 | 4.8 | 4.6 | 4.6 | 4.6 | 3.3 | 10+ hrs/week | 14 of 21 |
| Spring 2022 | Patricia Reid Ponte | 4.2 | 4.8 | 4.7 | 4.3 | 4.5 | 4.5 | 4.7 | 1.7 | 10+ hrs/week | 6 of 8 |
| Spring 2022 (midterm) | Patricia Reid Ponte | 4.2 | 4.5 | 4.5 | 4.5 | 4.3 | 4.5 | 4.5 | 3.8 | 10+ hrs/week | 6 of 12 |
| Fall 2021 | Patricia Reid Ponte | 5.0 | 4.5 | 4.5 | 5.0 | 4.5 | 5.0 | 5.0 | 3.5 | 10+ hrs/week | 2 of 6 |
| Fall 2021 (midterm) | Patricia Reid Ponte | 4.5 | 4.7 | 4.8 | 4.8 | 4.8 | 4.7 | 4.8 | 2.2 | 10+ hrs/week | 6 of 11 |