BZAN 3375 Operations Strategy and Consulting
This course examines concepts, principles, and techniques for formulating, implementing, and evaluating operations strategy. It links strategic and tactical operational decisions to creation of a competitive advantage. Topics include operations strategy content and process, service operations, capacity and facilities strategy, supply chain management, process design and technology choice, and quality and productivity improvement. Case studies are used to illustrate concepts covered in the course. In collaboration with a consulting firm, students also learn how to develop and deliver a consulting presentation. These skills are applied to a mock consulting project.
Course overview
- Department
- Business Analytics
- School
- CSOM
- Credits
- 3
- Level
- Undergraduate
- Offered
- Every Fall
Requirements fulfilled
- Accounting for Finance & Consulting: Approved concentration elective options (Current University Catalog)
- Business Analytics: Business Analytics elective options (Class of 2027 and beyond)
- General Management: Operations Management area (Current University Catalog; choose two areas and complete each area's criteria)
- Operations Management: Required Operations Management courses (Classes of 2027 and 2028; concentration ends after the Class of 2028)
- Accounting for Finance and Consulting: Electives (6 credit hours from the following list) (Current University Catalog; students should confirm their catalog year)
Course evaluations
- Course rating
- 4.25 / 5 · Very Good
- Instructor rating
- 4.60 / 5 · Excellent
- Terms evaluated
- 5
| Term | Instructor | Course overall | Instructor overall | Well organized | Clear learning objectives | Intellectually challenging | Helpful assignments | Applicable beyond course | Attendance necessary | Weekly effort | Responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Fall 2025 | Joy Field | 4.2 | 4.7 | 4.5 | 4.4 | 4.6 | 4.6 | 4.8 | 4.8 | 4–6 hrs/week | 40 of 50 |
| Fall 2024 | Joy Field | 4.0 | 4.4 | 4.6 | 4.5 | 4.4 | 4.4 | 4.4 | 4.4 | 4–6 hrs/week | 44 of 49 |
| Fall 2023 | Joy Field | — | — | — | — | — | — | — | — | — | 45 of 49 |
| Fall 2022 | Joy Field | 4.3 | 4.7 | 4.7 | 4.6 | 4.6 | 4.5 | 4.6 | 4.6 | 4–6 hrs/week | 40 of 49 |
| Fall 2021 | Joy Field | 4.2 | 4.5 | 4.7 | 4.6 | 4.5 | 4.6 | 4.5 | 4.5 | 4–6 hrs/week | 29 of 50 |