BZAN 7700 Operations Management

Operations, like accounting, finance and marketing, is one of the primary functions of every organization. Operations managers transform human, physical and technical resources into goods and services. Hence, it is vital that every organization manage this resource conversion effectively and efficiently. How effectively this is accomplished depends upon the linkages between operating decisions and top management (strategic) decisions. The focus of the course is decision-making at the operating level of the firm, converting broad policy directives into specific actions within the organization. Strong emphasis will be placed on the development and use of quantitative models to assist in decision making. STEM-Designated

Course overview

Department
Business Analytics
School
CSOM
Credits
3
Level
Graduate
Offered
Every Fall, Every Spring, Every Summer

Catalog details

Prerequisites
BZAN7703

Catalog text is imported from the reviewed Boston College course snapshot. Confirm eligibility in EagleApps.

Course evaluations

Response-weighted averages from Boston College’s official course evaluations (Avalanche/Blue).

Course rating
4.14 / 5 · Very Good
491 responses
Instructor rating
4.41 / 5 · Very Good
491 responses
Terms evaluated
14
Most recent: Spring 2026

Scales: overall ratings run from 1 (poor) to 5 (excellent); agreement questions from 1 (strongly disagree) to 5 (strongly agree); weekly effort from 1 (up to 1 hour) to 5 (10 or more hours).

Evaluations by term and instructor
TermInstructorCourse overallInstructor overallWell organizedClear learning objectivesIntellectually challengingHelpful assignmentsApplicable beyond courseAttendance necessaryWeekly effortResponses
Spring 2026Delvon Parker4.04.14.84.84.54.54.24.44–6 hrs/week21 of 23
Fall 2025Delvon Parker4.04.14.74.64.44.64.34.44–6 hrs/week29 of 32
Fall 2025Nan Liu3.94.44.44.44.54.14.64.54–6 hrs/week14 of 16
Summer 2025Delvon Parker3.94.24.64.54.34.54.24.14–6 hrs/week32 of 38
Spring 2025Delvon Parker4.34.54.74.64.54.64.34.54–6 hrs/week24 of 24
Fall 2024Delvon Parker4.14.44.84.84.54.74.14.74–6 hrs/week27 of 29
Fall 2024Nan Liu4.34.44.64.74.64.54.34.74–6 hrs/week21 of 21
Summer 2024Delvon Parker4.14.44.74.54.64.64.14.64–6 hrs/week39 of 43
Spring 2024Delvon Parker4.04.14.74.64.54.44.24.44–6 hrs/week25 of 30
Spring 2024Isil Alev4.64.84.94.95.04.84.74.6—10 of 13
Fall 2023Delvon Parker—————————35 of 38
Fall 2023Nan Liu—————————17 of 18
Summer 2023Delvon Parker—————————30 of 39
Spring 2023Delvon Parker4.24.44.74.74.44.64.44.44–6 hrs/week41 of 51
Fall 2022Delvon Parker4.14.34.74.54.34.64.14.44–6 hrs/week28 of 35
Fall 2022Nan Liu4.54.94.94.94.74.64.64.6—13 of 19
Summer 2022Delvon Parker4.34.54.74.74.04.44.34.84–6 hrs/week12 of 35
Spring 2022Delvon Parker4.24.54.64.64.34.74.23.94–6 hrs/week23 of 47
Spring 2022Isil Alev5.05.05.05.04.84.85.05.0—5 of 11
Fall 2021Delvon Parker4.24.54.54.74.34.34.24.44–6 hrs/week26 of 50
Fall 2021Nan Liu4.34.64.94.94.54.54.34.24–6 hrs/week19 of 32

Data freshness

Course and evaluation data last updated 2026-10-09. Source details and limitations are documented in Data Sources and Methodology.

Instructors

  • Delvon Parker
    Spring 2027, Fall 2026, Summer 2026, Spring 2026, Fall 2025, Summer 2025, Spring 2025, Fall 2024, Summer 2024, Spring 2024, Fall 2023, Summer 2023, Spring 2023, Fall 2022, Summer 2022, Spring 2022, Fall 2021 · Official rating 4.35/5
  • Isil Alev
    Fall 2026, Spring 2024, Spring 2022 · Official rating 4.85/5
  • Nan Liu
    Fall 2025, Fall 2024, Fall 2023, Fall 2022, Fall 2021 · Official rating 4.58/5

Sections

  • Section 02
    Spring 2027 · Delvon Parker · ASYNCHRONOUS;ONLINE COURSE · Offered
  • Section 01
    Fall 2026 · Delvon Parker · On-line Asynchronous · Offered
  • Section 02
    Fall 2026 · Isil Alev · Fulton Hall 145 Tu 07:00PM-09:30PM · Offered
  • Section 01
    Summer 2026 · Delvon Parker · On-line Asynchronous · Offered