COMM4449

Crisis Communication

Satisfies one of two writing intensive courses required within the Communication major. Restricted to Juniors and Seniors. This course is designed to examine events and situations that potentially threaten the viability of an organization. Attention is devoted to developing an effective crisis communication plan, speaking to multiple stakeholders, decision-making under pressure, and resolving-rather than litigating-organizational problems. Among the studies examined are the Tylenol product tampering incident, the Exxon Valdez accident, the Union Carbide gas leak, the Challenger Space Shuttle disaster, the Three Mile Island accident, and the Pepsi syringe hoax.

Course overview

Department
Communication
School
MCAS
Credits
3

Requirements fulfilled

No source-backed degree requirement is attached to this course yet.

Official evaluation summary

4.44 / 5

Based on 121 aggregate responses from BC Avalanche/Blue evaluations.

Data freshness

Course and evaluation data last updated 2026-07-23. Source details and limitations are documented in Data Sources and Methodology.

Instructors

  • Donald A Fishman
    Fall 2026, Summer 2026
  • Donald Fishman
    Spring 2026, Fall 2025, Summer 2025, Spring 2025, Fall 2024, Summer 2024, Spring 2024, Fall 2023, Summer 2023, Spring 2023, Fall 2022, Summer 2022, Spring 2022, Fall 2021 · Official rating 4.57/5

Sections

  • Section 01
    Summer 2026 · Donald A Fishman · On-line Asynchronous · Offered
  • Section 01
    Fall 2026 · Donald A Fishman · O'Neill Library 256 MW 04:30PM-05:45PM · Offered