ELHE 8208 Strategic Problem Solving through Design-Thinking

Strategic design-thinking drives innovation and can be a significant factor in a leader's ability to solve problems. Students will learn principles and various phases of design-thinking as they practice creative problem-solving in the context of a partner institution. Topics include problem identification, needs assessment, and the role of technology. Content will include team projects, case studies, and guest lectures from experts in higher education and in design-thinking.

Course overview

Department
Educational Leadership and Higher Education
School
Lynch
Credits
6
Level
Graduate
Offered
Every Fall, Every Spring, Every Summer

Course evaluations

Response-weighted averages from Boston College’s official course evaluations (Avalanche/Blue).

Course rating
4.91 / 5 · Excellent
21 responses
Instructor rating
5.00 / 5 · Excellent
21 responses
Terms evaluated
2
Most recent: Summer 2025

Scales: overall ratings run from 1 (poor) to 5 (excellent); agreement questions from 1 (strongly disagree) to 5 (strongly agree); weekly effort from 1 (up to 1 hour) to 5 (10 or more hours).

Evaluations by term and instructor
TermInstructorCourse overallInstructor overallWell organizedClear learning objectivesIntellectually challengingHelpful assignmentsApplicable beyond courseAttendance necessaryWeekly effortResponses
Summer 2025Karen Hold4.85.04.64.84.24.94.84.44–6 hrs/week9 of 12
Summer 2024Karen Hold5.05.05.05.04.95.05.04.97–9 hrs/week12 of 15

Data freshness

Course and evaluation data last updated 2026-10-09. Source details and limitations are documented in Data Sources and Methodology.

Instructors

  • Karen Hold
    Summer 2026, Summer 2025, Summer 2024 · Official rating 5.00/5

Sections

  • Section 01
    Summer 2026 · Karen Hold · By Arrangement · Offered
  • Section 02
    Summer 2026 · Karen Hold · On-line Asynchronous · Offered