FORM 7320 Experience Design

When is a product not a product? When it's an experience. Companies like Apple changed computing by creating intuitive and beautifully designed products, Duolingo transformed language learning into a fun and engaging journey through gamification, and Airbnb revolutionized travel by creating a sense of adventure and belonging. This course introduces Experience Design, the practice of creating products, services, and environments that provide meaningful and impactful experiences for people. You will explore principles, methodologies, and tools used to design experiences that engage and delight users. The course will guide you through gathering insights about what people need and want, defining design goals, iterating on and testing designs, and bringing those designs to life. You will be exposed to a wide range of examples of experience design, including many that come from learning in and outside of schools. Weekly assignments and a final design project will have you apply what you learn to create tangible experiences.

Course overview

Department
Formative Education
School
Lynch
Credits
3
Level
Graduate
Offered
Annually

Course evaluations

Response-weighted averages from Boston College’s official course evaluations (Avalanche/Blue).

Course rating
2.60 / 5 · Good
5 responses
Instructor rating
3.60 / 5 · Very Good
5 responses
Terms evaluated
1
Most recent: Spring 2026

Scales: overall ratings run from 1 (poor) to 5 (excellent); agreement questions from 1 (strongly disagree) to 5 (strongly agree).

Evaluations by term and instructor
TermInstructorCourse overallInstructor overallWell organizedClear learning objectivesIntellectually challengingHelpful assignmentsApplicable beyond courseAttendance necessaryResponses
Spring 2026Brian Smith2.63.62.83.22.64.04.43.45 of 9

Data freshness

Course and evaluation data last updated 2026-10-09. Source details and limitations are documented in Data Sources and Methodology.

Instructors

Sections

  • Section 01
    Spring 2027 · Elizabeth Rosenzweig · Stokes Hall 105S Tu 04:30PM-06:50PM · Offered