NURS 8712 Healthcare Quality Management

The course explores applications of quality improvement measures to the healthcare environment. Topics covered include an understanding of high reliability organizations, utilization review, risk management in healthcare, quality management, the use of outcomes research in improving patient care efficacy and safety, and performance management through training. This course is consistent with Lean Six Sigma (Green Belt) competencies and can partly contribute to preparation for the certification exam.

Course overview

Department
Nursing
School
CSON
Credits
3
Level
Graduate
Offered
Periodically

Requirements fulfilled

No source-backed degree requirement is attached to this course yet.

Official evaluation summary

3.73 / 5

Based on 317 aggregate responses from BC Avalanche/Blue evaluations.

Data freshness

Course and evaluation data last updated 2026-08-02. Source details and limitations are documented in Data Sources and Methodology.

Instructors

  • Corrine Jurgens
    Summer 2023, Fall 2021 · Official rating 4.02/5
  • Kathleen Gould
    Midterm Spring 2022 · Official rating 3.75/5
  • Kellie Lapierre
    Fall 2021 · Official rating 4.20/5
  • Laura White
    Summer 2025 · Official rating 3.83/5
  • Luanne Nugent
    Fall 2022, Midterm Fall 2022 · Official rating 4.28/5
  • Melissa Uveges
    Spring 2024 · Official rating 4.20/5
  • Patricia Reid Ponte
    Fall 2024, Summer 2024, Spring 2024, Fall 2023, Summer 2023, Spring 2023, Fall 2022, Summer 2022, Spring 2022, Midterm Spring 2022, Midterm Fall 2022, Fall 2021 · Official rating 4.44/5
  • Sarah Given
    Summer 2025, Summer 2024 · Official rating 4.55/5

Sections

No current section details are available.