BZAN 1021 Operations Management
This course is an introduction to operations management. Operations, like accounting, finance, marketing, and human resources, is one of the primary functions of every organization. Operations managers transform human, physical, and technical resources into goods and services. Hence, it is vital that every organization manage this resource conversion effectively and efficiently. How effectively this is accomplished depends upon the linkages between operating decisions and top management (strategic) decisions. The focus of the course is decision-making at the operating level of the firm. A strong emphasis will be placed on the development and use of quantitative models to assist decision making.
Course overview
- Department
- Business Analytics
- School
- CSOM
- Credits
- 3
- Level
- Undergraduate
- Offered
- Every Fall, Every Spring
Catalog details
Requirements fulfilled
- Carroll School Core: Operations Management (Classes of 2025–2029)
- Business Analytics: Business Analytics elective options (Class of 2027 and beyond)
Course evaluations
- Course rating
- 4.03 / 5 · Very Good
- Instructor rating
- 4.39 / 5 · Very Good
- Terms evaluated
- 14
| Term | Instructor | Course overall | Instructor overall | Well organized | Clear learning objectives | Intellectually challenging | Helpful assignments | Applicable beyond course | Attendance necessary | Weekly effort | Responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Spring 2026 | Delvon Parker | 4.7 | 5.0 | 5.0 | 4.9 | 4.7 | 4.8 | 4.6 | 4.8 | 4–6 hrs/week | 32 of 39 |
| Spring 2026 | Dmitry Mitrofanov | 3.4 | 3.7 | 4.1 | 4.1 | 4.3 | 4.0 | 4.0 | 4.2 | 1–3 hrs/week | 100 of 121 |
| Spring 2026 | Isil Alev | 4.1 | 4.5 | 4.7 | 4.7 | 4.4 | 4.5 | 4.4 | 4.4 | 1–3 hrs/week | 32 of 40 |
| Spring 2026 | Zijin Zhang | 4.2 | 4.5 | 4.6 | 4.6 | 4.3 | 4.6 | 4.4 | 4.4 | 1–3 hrs/week | 64 of 79 |
| Fall 2025 | Delvon Parker | 4.2 | 4.5 | 4.7 | 4.7 | 4.7 | 4.5 | 4.2 | 4.7 | 1–3 hrs/week | 32 of 36 |
| Fall 2025 | Isil Alev | 4.3 | 4.8 | 4.7 | 4.7 | 4.5 | 4.5 | 4.5 | 4.4 | 4–6 hrs/week | 90 of 115 |
| Fall 2025 | Mei Xue | 4.1 | 4.4 | 4.6 | 4.6 | 4.5 | 4.4 | 4.5 | 4.5 | 4–6 hrs/week | 51 of 61 |
| Fall 2025 | Nan Liu | 4.2 | 4.6 | 4.8 | 4.8 | 4.6 | 4.7 | 4.5 | 4.6 | 1–3 hrs/week | 59 of 73 |
| Summer 2025 | Delvon Parker | 4.5 | 4.4 | 4.4 | 4.5 | 4.3 | 4.3 | 4.2 | 3.9 | 4–6 hrs/week | 15 of 19 |
| Spring 2025 | Dmitry Mitrofanov | 3.9 | 4.2 | 4.4 | 4.4 | 4.5 | 4.3 | 4.3 | 4.6 | 4–6 hrs/week | 103 of 116 |
| Spring 2025 | Jonathan Beebe | 4.0 | 4.6 | 4.7 | 4.7 | 4.6 | 4.5 | 4.3 | 4.3 | 1–3 hrs/week | 66 of 74 |
| Spring 2025 | Mei Xue | 4.1 | 4.4 | 4.7 | 4.7 | 4.6 | 4.4 | 4.5 | 4.4 | 1–3 hrs/week | 67 of 76 |
| Fall 2024 | Delvon Parker | 4.2 | 4.5 | 4.7 | 4.7 | 4.5 | 4.5 | 4.5 | 4.5 | 1–3 hrs/week | 61 of 69 |
| Fall 2024 | Isil Alev | 4.1 | 4.7 | 4.6 | 4.6 | 4.4 | 4.4 | 4.3 | 4.4 | 1–3 hrs/week | 53 of 63 |
| Fall 2024 | Mei Xue | 4.2 | 4.3 | 4.7 | 4.7 | 4.6 | 4.6 | 4.6 | 4.4 | 1–3 hrs/week | 42 of 60 |
| Fall 2024 | Nan Liu | 4.1 | 4.5 | 4.7 | 4.7 | 4.4 | 4.5 | 4.5 | 4.5 | 1–3 hrs/week | 65 of 74 |
| Summer 2024 | Delvon Parker | 4.3 | 4.4 | 4.7 | 4.7 | 4.3 | 4.6 | 4.2 | 4.1 | 4–6 hrs/week | 14 of 18 |
| Spring 2024 | Delvon Parker | 4.2 | 4.6 | 4.8 | 4.7 | 4.6 | 4.5 | 4.5 | 4.6 | 1–3 hrs/week | 33 of 36 |
| Spring 2024 | Dmitry Mitrofanov | 3.9 | 4.3 | 4.4 | 4.4 | 4.5 | 4.4 | 4.3 | 4.5 | 4–6 hrs/week | 94 of 110 |
| Spring 2024 | Mei Xue | 4.3 | 4.7 | 4.8 | 4.7 | 4.4 | 4.4 | 4.5 | 4.5 | 1–3 hrs/week | 30 of 36 |
| Spring 2024 | Samuel Graves | 3.9 | 3.9 | 4.0 | 4.3 | 3.8 | 3.9 | 4.1 | 3.8 | 1–3 hrs/week | 30 of 36 |
| Fall 2023 | Delvon Parker | — | — | — | — | — | — | — | — | — | 64 of 73 |
| Fall 2023 | Isil Alev | — | — | — | — | — | — | — | — | — | 54 of 61 |
| Fall 2023 | Mei Xue | — | — | — | — | — | — | — | — | — | 47 of 61 |
| Fall 2023 | Nan Liu | — | — | — | — | — | — | — | — | — | 26 of 34 |
| Fall 2023 | Samuel Graves | — | — | — | — | — | — | — | — | — | 27 of 35 |
| Summer 2023 | Delvon Parker | — | — | — | — | — | — | — | — | — | 14 of 19 |
| Spring 2023 | Delvon Parker | 4.3 | 4.7 | 4.8 | 4.8 | 4.5 | 4.6 | 4.5 | 4.4 | 1–3 hrs/week | 31 of 37 |
| Spring 2023 | Dmitry Mitrofanov | 4.0 | 4.4 | 4.7 | 4.6 | 4.5 | 4.3 | 4.4 | 4.4 | 4–6 hrs/week | 44 of 55 |
| Spring 2023 | Isil Alev | 4.1 | 4.5 | 4.7 | 4.6 | 4.4 | 4.6 | 4.3 | 4.5 | 1–3 hrs/week | 38 of 41 |
| Spring 2023 | Mei Xue | 3.2 | 3.5 | 4.1 | 4.0 | 4.1 | 4.0 | 3.9 | 3.9 | 1–3 hrs/week | 72 of 91 |
| Spring 2023 | Samuel Graves | 3.8 | 4.1 | 4.1 | 4.1 | 4.2 | 4.3 | 4.2 | 4.6 | 1–3 hrs/week | 29 of 36 |
| Fall 2022 | Delvon Parker | 4.2 | 4.7 | 4.7 | 4.7 | 4.3 | 4.5 | 4.4 | 4.4 | 1–3 hrs/week | 49 of 62 |
| Fall 2022 | Isil Alev | 3.9 | 4.6 | 4.7 | 4.6 | 4.6 | 4.3 | 4.3 | 4.4 | 4–6 hrs/week | 76 of 90 |
| Fall 2022 | Mei Xue | 3.3 | 3.4 | 4.0 | 4.1 | 4.2 | 4.3 | 3.9 | 3.9 | 4–6 hrs/week | 49 of 59 |
| Fall 2022 | Nan Liu | 4.1 | 4.6 | 4.8 | 4.7 | 4.7 | 4.5 | 4.3 | 4.4 | 4–6 hrs/week | 50 of 57 |
| Summer 2022 | Delvon Parker | 4.8 | 4.8 | 5.0 | 5.0 | 4.2 | 5.0 | 4.3 | 4.5 | 1–3 hrs/week | 6 of 20 |
| Spring 2022 | Delvon Parker | 4.5 | 4.7 | 4.9 | 4.9 | 4.3 | 4.6 | 4.4 | 4.4 | 1–3 hrs/week | 49 of 77 |
| Spring 2022 | Dmitry Mitrofanov | 3.8 | 4.0 | 4.6 | 4.6 | 4.3 | 4.2 | 4.2 | 4.1 | 1–3 hrs/week | 65 of 113 |
| Spring 2022 | Jonathan Beebe | 4.5 | 4.8 | 4.9 | 4.9 | 4.3 | 4.7 | 4.5 | 4.5 | 1–3 hrs/week | 49 of 82 |
Data freshness
Instructors
Sections
- Section 01
- Section 02
- Section 03
- Section 04
- Section 05
- Section 06
- Section 07
- Section 08
- Section 09
- Section 01
- Section 02
- Section 03
- Section 04
- Section 05
- Section 06
- Section 07
- Section 08
- Section 01
- Section 02