MKTG 8022 Digital Marketing: Building Consumer & Brand Relationships

This course focuses on the challenges and opportunities brands have in connecting with consumers in an increasingly complex and digital world. Students will explore consumer behavior trends that are shaping expectations of brands, how those changes affect digital marketing strategies and the approaches, tools and infrastructure needed to meet consumers where they are. This course will use research, case studies and current real life brand examples to educate students on the paradigm shifts needed to drive participation, loyalty and profit. Students will learn how brands need to connect, learn, segment, target and engage using systems, platforms and technology.

Course overview

Department
Marketing
School
CSOM
Credits
3
Level
Graduate
Offered
Annually

Catalog details

Prerequisites
MKTG7700

Catalog text is imported from the reviewed Boston College course snapshot. Confirm eligibility in EagleApps.

Course evaluations

Response-weighted averages from Boston College’s official course evaluations (Avalanche/Blue).

Course rating
4.82 / 5 · Excellent
66 responses
Instructor rating
4.91 / 5 · Excellent
66 responses
Terms evaluated
3
Most recent: Fall 2025

Scales: overall ratings run from 1 (poor) to 5 (excellent); agreement questions from 1 (strongly disagree) to 5 (strongly agree); weekly effort from 1 (up to 1 hour) to 5 (10 or more hours).

Evaluations by term and instructor
TermInstructorCourse overallInstructor overallWell organizedClear learning objectivesIntellectually challengingHelpful assignmentsApplicable beyond courseAttendance necessaryWeekly effortResponses
Fall 2025Matthew Marcotte4.85.04.84.84.64.84.94.81–3 hrs/week24 of 26
Spring 2024Matthew Marcotte4.84.94.84.84.64.74.94.81–3 hrs/week26 of 28
Spring 2023Matthew Marcotte4.84.84.64.74.44.44.84.51–3 hrs/week16 of 17

Data freshness

Course and evaluation data last updated 2026-10-09. Source details and limitations are documented in Data Sources and Methodology.

Instructors

  • Matthew Marcotte
    Fall 2026, Fall 2025, Spring 2024, Spring 2023 · Official rating 4.91/5

Sections

  • Section 01
    Fall 2026 · Matthew Marcotte · Fulton Hall 115 Tu 07:00PM-09:30PM · Offered